Accessibility statement for the Doccla OTH Platform

This accessibility statement applies to the remote patient monitoring services provided by Doccla using the Doccla OTH Platform. We provide the services on behalf of a number of NHS organisations. If you are a patient using the service, your NHS care team will have given you the name of the website you should use.

The Doccla service is only for use by patients who have been referred to it by the NHS- it is not open to the public generally.

We want the service to be easy for all patients to use, even if they have special requirements for using browsers and apps. This statement explains how we try to make the service easy to use, and what you can do if you have any difficulties.

Accessing the Service via the Doccla App:

The Service is accessed by patients using a special app built for Android devices. This means you can use the built-in accessibility settings on your Android phone to adjust the way the app works in order to make it suit your needs. This link explains the way in which you can adjust Android accessibility settings

Accessing the Service via the Doccla website:

When accessing the service via the Doccla website, you should be able to:

  • zoom in using browser zoom
  • navigate the website using just a keyboard
  • navigate the website using speech recognition software
  • listen to the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

Adapting the content to your specific needs

If you have a disability or other specific access need, you can adapt the content of the Service using your device to make it easier for you. AbilityNet has advice to help you make your device easier to use.

Compliance status

There is an international standard, known as the Web Content Accessibility Guidelines (WCAG) version 2.1. , which defines how websites and apps should be implemented so that they are easy to use by everyone. Our product is fully compliant with the WCAG 2.1 AA standard.

Reporting accessibility problems in the Doccla OTH Platform

We are always looking to improve the accessibility of this Service. If you have any problems in making the service adapt to your needs, or if you think we're not meeting accessibility requirements, then please email to report the problem.

Enforcement procedure

If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS),

The Equality and Human Rights Commission (EHRC) is responsible for making sure that websites provided by public bodies meet the WCAG accessibility standards.

How we tested the Doccla OTH Platform

The Doccla OTH Platform for Android devices was last tested on 24 September 2021 and was checked for compliance with AA level of the Web Content Accessibility Guidelines (WCAG) version 2.1.

This statement was prepared in September 2021.

What we’re doing to improve accessibility

The Doccla is committed to making its website easy to use by all patients, and to complying in full with the relevant accessibility standards. We involve users in the design of any changes we make to our service, and we test that the service is easy to use whenever we implement any changes to it. We offer all patients who use our service an opportunity to provide feedback on how it could be improved.