Exploring the impact of a proactive, digitally enabled care pathway for patients with complex chronic conditions across Leicester, Leicestershire and Rutland.

This independent analysis examines how an integrated approach - combining remote monitoring, soft signs questionnaires, virtual clinician support and coordinated escalation pathways - has reduced healthcare utilisation, with significant decreases in GP consultations (89%), emergency attendances (79%), ambulance callouts (71%) and inpatient bed days (up to 75%). The evaluation also highlights improved patient safety, confidence, and quality of life, alongside the potential for virtual care to deliver capacity-releasing savings and inform future system-wide deployment.

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"The Doccla team have worked with us every step of the way offering support, solutions, expertise, and professionalism. Initial findings demonstrate benefits to both primary and secondary care, but most of all benefits to our patients who feel safe." Senior Transformation Manager, LLR ICB